Frequently Asked Questions

FAQs
PLEASED TO MEET YOU
CHA-CHING: ABOUT YOUR CREDIT CARD:
ABOUT YOUR LOCAL MERCHANT CERTIFICATE



FAQs

These restrictions apply to every purchase, (unless otherwise specified):

1. Not valid for cash back.

2. Not valid with other offers or promotions.

3. Must be used in one visit.

4. May be purchased as a gift.

5. Does not cover tax.

6. Does not cover gratuity. Tipping on the full amount of the pre-discounted bill is always appreciated!

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PLEASED TO MEET YOU

I just bought a Fun Card. Now what?

Within 10 minutes of your purchase, we’ll email you a receipt with instructions on what happens next. To view your purchases, you can also check your account under “My Purchases” under My Account Log-in Here. - https://cmm.incentrev.com/login

You bought a deal and you never got a receipt. Help!

You will get one confirmation for each purchase. Save it for your records. Check your Junk/SPAM email folders. It’s possible your receipt is there and waiting for you. Or log into your Summer Family Fun Card account, click on Account, and in the "PRINT" column, click the voucher you wish to print.

Is my personal information safe?

Absolutely! We will only share your name with the merchant. We don't share your personal information with anyone. You can review our complete Privacy Policy here. https://halfoffhelp.com/privacy

Is buying online with your site safe?

The Summer Family Fun Card/IncentRev website uses secure socket layer (SSL) encryption technology to secure communications by encrypting all data to and from the site.

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CHA-CHING: ABOUT YOUR CREDIT CARD:

Do I get charged as soon as I buy my deal?

Yes, almost immediately. We'll email you a notification with a proof of purchase when the charge goes through.

Is buying online with your site safe?

The Summer Family Fun Card/IncentRev website uses secure socket layer (SSL) encryption technology to secure communications by encrypting all data to and from the site.

My credit card shows IncentRev as the Merchant - why?

Summer Family Fun Card fulfillment is managed and operated by IncentRev. IncentRev manages and operates 100's of deal sites across the country and is owned by Cumulus Media as well.

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ABOUT YOUR LOCAL MERCHANT CERTIFICATE

When will my gift certificate arrive?

our certificate(s) will be delivered to the United States Post Office within 10 days of your purchase and mailed first class.

What if I do not receive my certificates?

If it has been more than 3 weeks from your order date, use our contact form to inquire with us. Be certain to include the spelling of your last name, order # and phone # with area code.

I ordered more than one certificate and did not receive my entire order?

Your certificates will be mailed in separate envelopes. Even though they were mailed on the same day, the post office may not deliver them to you on the same day.

Can I give my certificates as gifts?

Yes, all certificates are transferable. You will have the option to write a gift message directly on your certificate in the memo line provided.

What are the restrictions?

The certificates are sold for less than face value and are not redeemable for cash. Other restrictions are specific to each deal and may include expiration dates and other usage restrictions. All restrictions are available on the site and listed in two (2) places before your purchase.

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